Cookie Policy
How DCC Animal Hospital uses cookies on dccpets.in and how you can manage your preferences.
Last updated: June 2026 | Applies to: dccpets.in
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site. Cookies do not contain personal data on their own but may be linked to it.
We use both first-party cookies (set by dccpets.in directly) and third-party cookies (set by external services we use, such as Google Analytics).
2. Types of Cookies We Use
Essential Cookies
These are strictly necessary for the website to function. Without them, you cannot navigate the site or use core features like appointment booking and login. They cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session on the patient portal | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| cookie_consent | Remembers your cookie consent choice | 1 year |
Analytics Cookies
These help us understand how visitors use dccpets.in — which pages are most visited, how long users stay, and where they come from. This data is aggregated and anonymous.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _gid | Google Analytics | Stores and counts page views | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
Preference Cookies
These remember choices you make to improve your experience, such as your preferred clinic location or language settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| preferred_centre | Remembers your last selected DCC clinic | 30 days |
| ui_theme | Stores your interface preferences | 6 months |
Marketing & Remarketing Cookies
These cookies are set by advertising partners (Google Ads, Meta/Facebook) to show you relevant DCC ads on other websites after you visit ours. We only use these if you have consented.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Facebook Pixel — tracks conversions from ads | 3 months |
| IDE | Google DoubleClick | Delivers and measures ad effectiveness | 13 months |
3. Third-Party Services
Some third-party tools on our site may set their own cookies, governed by their own privacy policies:
- Google Analytics — website usage analytics (Google Privacy Policy)
- Google reCAPTCHA — spam protection on forms
- Razorpay — payment processing for appointment bookings
- Meta Pixel — ad performance tracking (only with consent)
- YouTube — embedded video content (sets cookies if you play a video)
4. How to Manage Cookies
You can control or delete cookies at any time through your browser settings. Note that disabling non-essential cookies will not affect your ability to book appointments or use core services, but may reduce personalisation.
To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.
6. Contact Us
If you have questions about our use of cookies, please contact our Data Privacy team:
- Email: info@dccpets.in
- Phone: 9311560101
- Address: Sector 49, Sohna Road, Gurugram, Haryana 122018